A. Buying from a retailer
Can I buy a mattress direct from Slumbercare?
No. Slumbercare Bedding is a manufacturer and supplies retailers, not consumers. You can buy our brands through bedding and furniture stores across Victoria, Tasmania, South Australia, the ACT and New South Wales.
Where can I buy a Slumbercare mattress?
Slumbercare brands are sold through retailers in Victoria, Tasmania, South Australia, the ACT and New South Wales. Call us on 03 8586 7000 and we can point you to a stockist near you.
B. Care and guarantee
How should I care for my mattress?
Rotate your mattress regularly and follow the care instructions supplied with it. Regular rotation helps the comfort layers wear evenly.
How often should I rotate my mattress?
Rotate your mattress regularly, following the schedule on the care label supplied with your mattress.
What guarantee comes with a Slumbercare mattress?
Guarantee terms depend on the product and brand, and are set out in the documentation supplied with your mattress. Keep your proof of purchase with it.
How do I make a guarantee claim?
Start with the retailer you bought from and have your proof of purchase ready. You can also call our customer service team on 03 8586 7000.