In order to ensure your sleep product performs to its best, some simple yet important steps must be taken from time to time.
Mattress set up
- Always use a mattress protector. It’s a simple, hygienic way to keep the mattress clean.
- In order to provide the correct support for your mattress the base it is going on must be in good order. Check that the base is not sagging. If the mattress is going on a timber slat base, check that the slats are no more than 9cm apart. We recommend a centre support rail for all slat bases for double sizes and above.
- If the mattress is going on a timber slat base (where the mattress is positioned directly onto wood) it is recommended that a mattress protector or other insulating material be placed between the mattress and slats to prevent damage, such as pulling of the mattress fabric.
- Rotating the mattress allows use to be spread across all sleeping areas. Mattress rotation needs to be done every two weeks for the first three months and monthly thereafter. Please refer to the turning instructions below.
-For single-sided mattresses (comfort layers on one side only), the mattress should be turned end to end only.
-For double-sided mattresses (comfort layers on both sides), the mattress should be turned end to end and upside down.
Turning Instructions (follow the diagram below):
1. Grasp the mattress corners and spin the mattress clockwise, 90 degrees across the base
2. Tip the mattress up on its edge and then roll it over so a new sleeping surface is presented
3. Now grasp the mattress corners and rotate the mattress clockwise until the mattress is again aligned with the base
4. Your mattress has now been turned end to end and upside down.
- If your mattress has handles, it is important to remember that these are only to be used for positioning the mattress once it is on the base. These are not design to carry the weight of the mattress and must not be used for lifting it.
- Avoid sitting on the mattress edge as this could damage the frame, spring or border.
- Air your mattress periodically.
- Remember that if this mattress is firmer or softer than the one its replacing, it could up to 30 days for your body to adjust.
Base and Bed Head Care
- When assembling, take care not to damage the thread of the leg/castor or t-nut in the base or bed head.
- Legs and castors should be tightened regularly.
Adjustable Product Motors
Our motors are completely sealed so there is no maintenance required.
Adjustable Product Safety Do’s and Don’ts
- DO watch for children and small animals around your bed.
- DO keep your body in the centre of the bed when changing positions.
- DO NOT alter or misuse the bed or its electrical components.
- DO NOT leave the bed unattended when used by an infant or invalid.
- DO NOT allow liquids to come into contact with the hand control.
- DO NOT sit or stand on either ends of the bed whilst the it is elevated or being raised.
- Do not let anyone stand or jump on your mattress, base or bed head, they are not designed to be used in this way.
- Do not wash or dry clean your mattress, base or bed head, unless otherwise stated on label of product or instructed by Slumbercare Bedding.
- Our products are not flame proof (unless the fabric is specifically fire retardant). Do not expose to fire and do not smoke in bed.