Slumbercare Bedding Privacy Notice

Last Updated: 12 October 2026

At Slumbercare Bedding (Aust.) Pty Ltd, we respect your privacy and are committed to protecting your personal information.

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth), where applicable.

1. Information We Collect

When you contact us, submit an enquiry, register a product or request support, we may collect:

• Your name and contact details.
• Your business name and location.
• Product registration and purchase details.
• Information relating to enquiries, warranty claims and customer support.
• Other information you voluntarily provide.

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and requests.
• Provide customer service and product support.
• Process product registrations and warranty claims.
• Manage relationships with retailers and business partners.
• Communicate relevant product and business information, where permitted by law.
• Meet legal and regulatory obligations.

Providing your information is voluntary. However, without certain details, we may be unable to respond to your enquiry or provide the requested service.

3. Sharing Your Information

We may share relevant personal information with authorised employees, retail partners and service providers when necessary to fulfil your request or provide our services.

We may also disclose information when required or authorised by law.

4. Protecting Your Information

We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification and disclosure.

We retain personal information only for as long as necessary for legitimate business purposes or as required by law.

5. Your Privacy Rights

You may contact us to request access to your personal information, request corrections or raise a privacy concern.

We will review privacy complaints and respond within a reasonable timeframe.

If you are dissatisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

6. Contact Us

For privacy-related enquiries, please contact:

Slumbercare Bedding (Aust.) Pty Ltd

Address: 26 Mills Road, Braeside VIC 3195, Australia

Email: info@slumbercarebedding.com.au

Phone: +61 3 8586 7000

Website: www.slumbercarebedding.com.au