CARE INSTRUCTION

These care  instructions must be complied with to ensure your new product is covered by this guarantee.

Mattress Care

Always use a mattress protector to avoicd accidental soiling

The slats on the base supporting the mattress must be no more than 9 cm apart. We recommended that a mattress and slat base to prevent damage to the mattress cover.

Avoid sitting on the edge of the mattress as this could damage the frame, spring or border

Rotation of the mattress will extend it’s life. This must be done every two weeks for the first three months and monthly there

    *Double sided should be turned end to end as well as upside down.

 

Base Care

Always use a mattress protector to avoicd accidental soiling

The slats on the base supporting the mattress must be no more than 9 cm apart. We recommended that a mattress and slat base to prevent damage to the mattress cover.

Avoid sitting on the edge of the mattress as this could damage the frame, spring or border

 

General Care

Always use a mattress protector to avoicd accidental soiling

The slats on the base supporting the mattress must be no more than 9 cm apart. We recommended that a mattress and slat base to prevent damage to the mattress cover.

Avoid sitting on the edge of the mattress as this could damage the frame, spring or border

Always use a mattress protector to avoicd accidental soiling

The slats on the base supporting the mattress must be no more than 9 cm apart. We recommended that a mattress and slat base to prevent damage to the mattress cover.

Avoid sitting on the edge of the mattress as this could damage the frame, spring or border

 

General Care

Always use a mattress protector to avoicd accidental soiling

The slats on the base supporting the mattress must be no more than 9 cm apart. We recommended that a mattress and slat base to prevent damage to the mattress cover.

 

Body impressions appear as indentations on the surface of any new mattress where foams and upholstery levels settle.

Generally, body impressions are considered normal and not a structural defect. Body impression indicate the mattress is performing appropriately: contouring to your body shape for comfort. Rotating your mattress according to the care instructions will ensure the mattress has even wear.

Whether a body impression qualifies as a product defect or not, is solely determined by Slumbercare Bedding. This is measured by removing all bedding covering the mattress and placing a straight edge (such as a broom) across the bed. The gap underneath is then measured. You may be asked to do this.

Generally, a height loss that is considered normal is 25-35mm for a pillow top mattress and 35-50mm for a pillow top mattress (which contains extra layers of gentle comfort). It is not unusual to see deeper body impressions in pillow top mattresses. The degree of the body impression will depend on the mattress comfort layers and your body shape.